FLAT 30% OFF

Your Next Upgrade Starts Here

  • ⭐⭐⭐⭐⭐

    “The watch I ordered was exactly as shown—sleek, durable, and arrived in perfect packaging. Will definitely shop again!”
    Zain, Abu Dhabi

  • ⭐⭐⭐⭐⭐

    “Bought sunglasses for my brother and he loved them. Stylish and affordable. Super fast delivery too!”
    Sara, Sharjah

  • ⭐️⭐️⭐️⭐️⭐️

    “Highly impressed with the home accessories collection. The designs are modern and really upgraded my space.”
    Mohammed, Ajman

  • ⭐️⭐️⭐️⭐️⭐️

    “Love shopping from GEARS! Quality is always on point and shipping across UAE is hassle-free.”
    Yousuf, Ras Al Khaimah

  • ⭐️⭐️⭐️⭐️⭐️

    “Customer support was responsive and helped me with a size issue quickly. Definitely reliable.”
    Rania, Al Ain

  • ⭐⭐⭐⭐⭐

    “Highly impressed with the home accessories collection. The designs are modern and really upgraded my space.”
    Linda, Dubai

1 of 6

NEED HELP?

PRIVACY POLICY

At GEARS, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

🗂️ 1. Information We Collect

We collect the following information:

Personal Information:

  • Full Name
  • Phone Number
  • Shipping Address
  • Email Address (optional for communication)

Automatically Collected Data:

  • IP address
  • Device/browser info
  • Pages viewed, time spent on the site
  • Cookies (for site functionality and performance)

Note: We do not collect or store any card/payment data as all orders are Cash on Delivery (COD).

🎯 2. How We Use Your Information

We use your information to:

  • Confirm and process your orders
  • Arrange local delivery within the UAE
  • Contact you for order updates or delivery confirmation
  • Improve customer experience on our website
  • Prevent fraudulent or duplicate orders

🤝 3. Sharing Your Information

We do not sell or share your data with third parties for marketing. Your data may only be shared with:

  • Delivery partners to fulfill your COD orders
  • Government authorities (only if legally required)

Your information is handled with strict confidentiality.

🍪 4. Cookies & Tracking

We use cookies to:

  • Improve website performance
  • Remember your preferences
  • Analyze site traffic anonymously

You can control cookie settings in your browser.

📧 5. Marketing (Optional)

If you subscribe to our updates (e.g. via WhatsApp or email), we may send you offers or product updates. You can unsubscribe any time.

🔐 6. Data Security

Your information is stored securely and only accessible to authorized staff. We do not store sensitive payment data since all transactions are Cash on Delivery.

👶 7. Children’s Privacy

We do not knowingly collect data from children under the age of 13. If we learn that such data was collected, we will delete it immediately.

📍 8. UAE-Only Operations

We only serve customers within the UAE. All deliveries are local, and no international orders are accepted.

🛠️ 9. Your Rights

You have the right to:

  • Request access to your personal data
  • Ask us to update or delete your data
  • Withdraw from marketing at any time

To do so, please email us at: mygearshelp@gmail.com

📞 10. Contact Us

If you have any questions about this policy, please contact:

📧 mygearshelp@gmail.com

REFUND POLICY

At GEARS, we want you to love what you buy. If you're not completely satisfied with your purchase, we’re here to help!

✅ Returns

  • You may return eligible items within 7 days of delivery.
  • Items must be unused, in original packaging, and in resellable condition.
  • Items that are damaged due to misuse, wear and tear, or missing parts will not be accepted for return.

❌ Non-Returnable Items

The following items are not eligible for return:

  • Used or damaged items
  • Items without original packaging
  • Gift cards or promotional items

💸 Refunds

  • Once we receive and inspect your returned item, we’ll notify you via email.
  • If approved, a refund will be processed to your original payment method within 5–10 business days.

🔄 Exchanges

We currently do not offer direct exchanges. If you’d like a different item, please return your product for a refund and place a new order.

📦 Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or you received the wrong product.
  • We recommend using a trackable shipping method to avoid lost returns.

🛠️ Defective or Wrong Item?

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of receiving your order. We’ll arrange a free replacement or full refund.

📩 Contact Us

For return requests or questions, please email us at:
📧 mygearshelp@gmail.com
Include your order number, full name, and a brief reason for return.

TERMS OF SERVICE

Welcome to GEARS. These Terms of Service (“Terms”) govern your access to and use of our website and services. By placing an order with GEARS, you agree to be bound by these Terms.

1. General

  • GEARS is a UAE-based online store offering a curated selection of products including watches, sunglasses, kids’ toys, and home accessories.
  • We only sell and deliver products within the United Arab Emirates.
  • All prices are in AED (UAE Dirhams) and inclusive of VAT where applicable.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or have permission from a parent/guardian.
  • You provide accurate and complete information when placing an order.

3. Orders & Payment

  • We currently accept Cash on Delivery (COD) only.
  • Orders are confirmed via WhatsApp, phone, or email before dispatch.
  • We reserve the right to cancel any order in case of inaccurate information or suspected misuse.

4. Shipping & Delivery

  • We only deliver within the UAE.
  • Estimated delivery time is 1–3 working days, depending on location.
  • Free shipping is provided unless otherwise stated on product or promotion pages.

5. Returns & Refunds

  • You may return eligible products within 7 days of delivery.
  • Items must be unused, in original packaging, and in resaleable condition.
  • Refunds are processed via bank transfer or exchange (where applicable).
  • For full details, refer to our [Return & Refund Policy].

6. Product Descriptions & Availability

  • We strive to provide accurate product descriptions and images.
  • Availability is subject to stock, and we may update or remove items at any time without notice.

7. User Conduct

You agree not to:

  • Misuse the site or attempt to interfere with its security or functionality.
  • Copy, reproduce, or use our content (images, logos, text) without permission.
  • Provide false or misleading information during checkout.

8. Intellectual Property

All content on the site (including logos, product photos, descriptions, and branding) is the property of GEARS and may not be reused without written permission.

9. Limitation of Liability

  • GEARS is not responsible for delays or damages caused by third-party delivery services.
  • We are not liable for indirect or consequential losses arising from product use or delivery issues.

10. Changes to These Terms

We may update these Terms at any time. Changes will be posted on this page, and continued use of the site implies acceptance.

11. Governing Law

These Terms are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the jurisdiction of UAE courts.

12. Contact Us

If you have any questions regarding these Terms, please contact:

📧 mygearshelp@gmail.com

SHIPPING POLICY

At GEARS, we offer fast and reliable shipping across the United Arab Emirates (UAE). Please read below for full details on how and when your order will be delivered.

📦 Where We Ship

  • We currently only ship within the UAE.
  • No international delivery is available at this time.

🕒 Delivery Time

  • Orders are usually processed within 24 hours.
  • Estimated delivery time: 1–3 working days, depending on your location.
  • Orders placed on weekends or public holidays will be processed on the next working day.

💸 Shipping Charges

  • FREE shipping is available on all orders within the UAE.
  • No minimum order value required to qualify for free shipping (unless specified in a promo).

💰 Payment Method

  • We offer Cash on Delivery (COD) as our primary payment method.
  • Please ensure your mobile number is reachable for delivery confirmation.

🚛 Delivery Partners

  • We work with trusted local courier services to ensure your order is delivered safely and on time.
  • You’ll receive a confirmation call or message before delivery.

📍 Delivery Areas

We deliver to all emirates including:

  • Dubai
  • Abu Dhabi
  • Sharjah
  • Ajman
  • Ras Al Khaimah
  • Fujairah
  • Umm Al Quwain
  • Al Ain and surrounding areas

🛠️ Delivery Issues

  • If you're not available to receive your order, the courier may attempt to reschedule delivery.
  • In case of delays due to weather, holidays, or high order volume, we will notify you in advance.

❓Need Help?

For any shipping-related questions, please contact our support team:

📧 mygearshelp@gmail.com
📞 +9710501937075

CONTACT INFORMATION

We're here to help! Whether you have a question about your order, need help with a product, or just want to say hello — we’d love to hear from you.

📬 Customer Support

Email:
📧 mygearshelp@gmail.com
We aim to respond within 24 hours (excluding weekends & public holidays).

Phone / WhatsApp:
📱 +9710501937075

Available 24hrs

📍 Business Address

(For returns or inquiries by mail — optional)
GEARS Online Store
[Insert Building/Street Name]
[City, Emirate] – UAE

📱 Follow Us

Stay connected for the latest deals, new arrivals, and updates:

Instagram

https://www.instagram.com/mygears0?igsh=cWIyaWNpYWp0Y3g%3D&utm_source=qr

Facebook

https://web.facebook.com/profile.php?id=61577900257425

Tiktok

https://www.tiktok.com/@mygears0